Question

I am not getting any emails from my site contact form, is there something I can do?

Answer:

There are two steps that can be checked before submitting a support ticket:

1. check in any spam/bulk mail folder for the emails
2. raise the quota on the mailbox in question

to raise the quota for an email address you will need to log into your cpanel system. From there you will need to go to mail->Add/Remove/Manage Accounts. Click on 'Quota' next to the email address you use for your email form and raise the number.


Didn't find what you were looking for? Create a support ticket.



category: E-Mail last updated: Jul 24, 2007
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